Privacy Policy

Introduction
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We (“we”, “us”, “our”) take the protection of the data of users (“users” or “you”) of our website and/or our mobile app (the “website” or the “mobile app”) very seriously and undertake to protect the information that users provide to us in connection with their use of our website and/or our mobile app (collectively: “digital assets”). Furthermore, we undertake to protect and use your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your data through your use of our digital assets (the ‘Services’) when you access the Services via your devices.

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Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read this policy, fully understand it and do not agree with our practices, you must cease using our digital assets and services.  By using our services, you accept the terms of this privacy policy. Your continued use of the services constitutes your consent to this privacy policy and any amendments to it.

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In this privacy policy, you will find out:

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• How we collect data

• What data we collect

• Why we collect this data

• Who we share the data with

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle data relating to minors

• Updates or changes to the privacy policy

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What data do we collect?
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Below is an overview of the data we may collect:

 

• Unidentified and unidentifiable information that you provide during the registration process or that is collected through your use of our services (‘non-personal data’). Non-personal data does not allow any conclusions to be drawn as to the identity of the person from whom it was collected. The non-personal data we collect consists mainly of technical and aggregated usage information.

• Personally identifiable information, i.e. any information that can be used to identify you or that could be used to identify you with reasonable effort (‘personal data’). The personal data we collect via our services may include information requested from time to time, such as names, email addresses, postal addresses, telephone numbers, IP addresses and more.  Where we combine personal data with non-personal data, we treat this combined data as personal data for as long as it remains in that combined form.

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How do we collect data?
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The main methods we use to collect data are listed below:

 

• We collect data when you use our services. This means that when you visit our digital assets and use our services, we may collect, record and store information relating to your usage, sessions and associated details.

• We collect data that you provide to us yourself, for example, when you contact us directly via a communication channel (e.g. an email containing a comment or feedback).

• As described below, we may collect data from third-party sources.

• We collect data that you provide to us when you sign in to our services via a third-party provider such as Facebook or Google.​

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Why do we collect this data?
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We may use your data for the following purposes:

 

• to provide and operate our services;

• to develop, adapt and improve our services;

• to respond to your feedback, enquiries and requests, and to offer assistance;

• to analyse demand and usage patterns;

• for other internal, statistical and research purposes;

• to improve our data security and fraud prevention measures;

• to investigate breaches and enforce our terms and conditions and policies, and to comply with applicable law, regulations and official orders;

• to send you updates, news, promotional material and other information relating to our services. In the case of promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

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Who do we share this data with?
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We may share your data with our service providers in order to operate our services (e.g. storing data via third-party hosting services, providing technical support, etc.).

 

We may also disclose your information under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights in our defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public;  (iv) in the event of a change in control of our company or one of our affiliates (through a merger, acquisition, or purchase of (substantially) all assets, among other things); (v) to collect, store, and/or manage your data through authorized third-party providers (e.g., cloud service providers), to the extent that this is appropriate for business purposes; (vi) to work with third-party providers to improve your user experience. To avoid any misunderstanding, we would like to point out that we cannot transfer, disclose, or otherwise use non-personal data to third parties at our own discretion.

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We will not share your email address or other personal information with advertising companies or advertising networks without your consent.

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Where do we store the data?
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Non-personal information

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes described in this Privacy Policy, we store and process all non-personal data that we collect in various jurisdictions.

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Personal Data

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Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, to the extent necessary for the proper provision of our services and/or as required by law (as further explained below), in other jurisdictions.

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How long is the data retained?

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Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete inaccurate or incomplete data at any time at our sole discretion.

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How do we protect your data?
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The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored using our hosting provider’s data storage systems, databases, and general applications. The provider stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

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All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaborative effort involving brands such as Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural safeguards) by our store and our service providers.

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Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection or security of the data you upload, publish, or otherwise share with us or others.

For this reason, we ask that you set strong passwords and, whenever possible, refrain from sharing confidential information with us or others that you believe could cause you significant or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask that you refrain from sharing confidential information through any of these communication channels.

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The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect any data from children. If you are not yet of legal age, you should not download or use the Services, nor should you provide us with any information.

 

We reserve the right to request proof of age at any time so that we can verify whether minors are using our services. If we become aware that a minor is using our services, we may deny that user access to our services, suspend their account, and delete all data we have stored about that user. If you have reason to believe that a minor has provided us with personal information, please contact us as explained below.

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We use your personal information only for the purposes set forth in the Privacy Policy and only if we are satisfied that:

 

• the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or with customer service or technical support);

• the use of your personal data is necessary to comply with applicable legal or regulatory obligations, or

• the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).

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As an EU resident, you may:

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• request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data as well as certain additional information;

• request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;

• request the correction of your personal data that we have stored;

• request the deletion of your personal data;

• object to our processing of your personal data;

• request the restriction of the processing of your personal data; or

• file a complaint with a supervisory authority.
   

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

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If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to guarantee that appropriate security measures are taken to minimize the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data, and that these third parties act in accordance with applicable laws at all times.

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Rights Under the California Consumer Privacy Act

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If you use the Services as a California resident, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data.

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To exercise your right to access and delete your data, please see below for information on how to contact us.

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We do not sell users’ personal information for the purposes defined by the CCPA.

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Updates or Changes to the Privacy Policy
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We may revise this Privacy Policy from time to time at our discretion; the version published on the website is always the most current one (see the “Effective Date” section). 

We ask that you review this Privacy Policy regularly for changes. In the event of material changes, we will post a notice on our website. If you continue to use the services after we have posted a notice of changes on our website, this will be deemed your acknowledgment and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

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Contact
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If you have general questions about our services or the data we collect about you and how we use it, please contact us at:

 

Name: Christian Krämer

Adress: Gablonzerstr. 11, 76185 Karlsruhe

E-mail adress: info@domeone.de

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